Before any item can be accepted as a return or for a refund
YOU MUST INITIALLY CONTACT KRISTINE TO DISCUSS THE ITEM.
PHONE: +61 3 9794 6064
or FAX: +61 3 9794 6064
or email: firstname.lastname@example.org
Just because you changed your mind is not a reason for me to either Refund
or Exchange any item.
If the item is faulty due to poor manufacturing of course we will refund
or exchange but do remember a minimum of 2 and often 3 people inspect
each item before being dispatched.
After initially discussing the item you will be advised the way to return
the item to Krafty Lady. If you do not initially discuss this with Kristine
then no consideration will be given to reimburse any costs incurred by
you in the return of the item.
TO CONTACT KRAFTY LADY
Please note the Studio is now a fully manufacturing area and as such IS
NOT OPEN TO THE PUBLIC
But you can email: email@example.com
Phone me: (61) 3 9794 6064
Send me a Fax: (61) 3 9794 6064
(The 61 is for calls outside Australia)
or send by Snail Mail:
Rear 9 Edgewood Road
Many thanks again for supporting KRAFTY